
ISO is about building a system that works, proving it’s being followed, and preparing your organisation for audit and beyond.
This guide introduces the seven clear stages organisations move through to achieve and maintain ISO certification, so you can understand where you are, what comes next, and how to start properly.
ISO certification follows a predictable journey, regardless of industry or organisation size. What varies is where organisations get stuck, and how early decisions affect effort, cost, and confidence later on. Below is a high-level overview of the seven stages.
Below is a high-level overview of the seven stages.
If you’d like to see how they connect in practice, you can access our 7-minute ISO Certification Overview video as part of the Free ISO Starter Pack.
Access the video, sample tools, and a clear roadmap of the full journey.

Align leadership on why ISO matters, what standards apply, and which parts of the business are in scope. This is where organisations build shared understanding and set the foundations for the work ahead.
Support Typically Used At This Stage: IntegriSURE Essentials

Set up the structure that holds the system together, including ownership, document control, and how the system will be used day to day. Responsibility becomes visible, rather than sitting with one person in the background.
Support Typically Used At This Stage: IntegriSURE Essentials or Guided

Tailor policies, procedures, and tools so they reflect how your organisation actually operates. The goal is a system that is clear, usable, and consistent — not theoretical.
Support Typically Used At This Stage: IntegriSURE Essentials or Guided

Move from “we have documents” to “we work this way”. Train people, introduce procedures into real workflows, and begin collecting evidence through everyday work.
Support Typically Used At This Stage: IntegriSURE Guided

Review how the system is being used, identify gaps early, and refine before engaging a certifying body. nternal audits and management reviews play a key role here.
Support Typically Used At This Stage: IntegriSURE Guided or Professional

Host the formal audit with an accredited certification body, respond to findings, and demonstrate that your system is operating as intended.
Support Typically Used At This Stage: IntegriSURE Professional or Partnered

Certification is not the finish line. The system must continue to operate, be reviewed, and improve over time through surveillance audits and continual improvement.
Support Typically Used At This Stage: IntegriSURE Partnered
Start with our Free ISO Starter Pack, which includes:
This is the simplest way to build clarity before choosing a support level.
You can also explore our Demystifying ISO Courses to understand how certification works, what auditors look for, and how to avoid common traps.
IntegriSURE
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