ISO standards are often perceived as complex and difficult to interpret, with many organisations unsure how the clauses translate into practical, day-to-day business operations.
This IntegriSURE webinar demystifies the ISO clauses across ISO 9001, ISO 14001 and ISO 45001, providing a clear and practical understanding of what each section requires and how they come together within an integrated management system.
You’ll gain practical insight into:
The session will include a brief 10min introduction to IntegriSURE, a 30-minute walkthrough of the Standards, followed by responses to questions.
Friday, November 20, 2026
2:00 PM - 3:00 PM AEST
Online Microsoft Teams Event
Anyone can view and join.
Please reach us at contact@integrisure.com.au if you would like further information on any of the details below.
Inside IntegriSURE Guided provides a practical walkthrough of the IntegriSURE platform and shows how the Guided package helps organisations develop, implement and operate an ISO-aligned management system on their pathway towards certification.
Presented by Thomas Werner, the webinar begins with an important distinction: achieving an ISO certificate and developing a management system that genuinely supports the way your organisation operates are not the same thing.
The session introduces IntegriSURE as an online platform that gives organisations access to the documents, tools, implementation guidance and support they need to work towards ISO certification while retaining ownership of their management system.
The majority of the webinar is a live demonstration of IntegriSURE Guided. Thomas walks through the portal, the seven-stage ISO certification roadmap, comprehensive implementation plan, ISO-aligned management system documents, implementation guidance, document-specific checklists, facilitation tools, support options, add-ons and upgrade pathways.
The webinar concludes by considering who Guided is designed for, comparing the different levels of IntegriSURE support, and answering four practical questions about implementing, managing and preparing an ISO management system for certification.
This webinar is designed for organisations considering IntegriSURE Guided and for people who want to understand what a structured, internally led ISO implementation looks like before deciding how much external support they need.
It is particularly relevant for:
Guided is particularly suited to organisations that have the internal capacity to implement and own their management system but want a clearer pathway, more detailed implementation support and access to professional reassurance when required.
By watching this webinar, you will learn:
1. Your Organisation Should Own Its Management System
A central principle of IntegriSURE is that the organisation itself is best placed to define how its management system should operate because its people understand its operations, customers, risks and ways of working.
External expertise can provide ISO knowledge and guidance, but IntegriSURE is designed to help organisations build that knowledge and capability internally rather than becoming unnecessarily dependent on outside support.
2. IntegriSURE Bridges The Gap Between Consultants And Document Packs
Traditional ISO implementation approaches can sit at two ends of a spectrum.
At one end, organisations can engage consultants with significant ISO knowledge but limited long-term knowledge of the organisation.
At the other, organisations can purchase document packs that provide templates but leave the implementation team working out what to do next.
IntegriSURE is designed to provide another approach: the documents, structure, tools and guidance required to enable organisations to lead their own implementation while accessing professional support when needed.
3. The Seven-Stage Roadmap Shows Where You Are Going
The ISO Certification Roadmap introduces the key activities across the seven stages of the certification journey.
It helps implementation teams understand how management system development, implementation, operation, preparation for certification and continual improvement connect together rather than treating ISO certification as a collection of isolated requirements.
Guided provides particularly strong support through the development and implementation stages, with additional support available as organisations approach certification.
4. The Comprehensive Implementation Plan Is The Guided Playbook
A major inclusion in Guided is the comprehensive implementation plan.
Rather than requiring organisations to implement ISO requirements in clause-number order, the plan sequences activities according to the practical order in which a management system can be developed and implemented.
It identifies implementation activities, supporting documents and resources, and provides a mechanism for tracking progress through the implementation journey.
For the ISO System Coordinator, the implementation plan becomes the practical playbook for coordinating the organisation's work towards certification.
5. Implementation Is More Than Downloading Documents
IntegriSURE organises management system content around the ISO requirements and brings together policies, procedures, forms, templates and registers.
However, Guided is designed around the principle that having a document is different from having an implemented management system.
For major policies and procedures, Guided provides implementation guidance explaining the practical activities required to tailor and introduce the document within the organisation.
6. Checklists Help Verify That Implementation Work Has Been Completed
Guided includes implementation checklists alongside the implementation guidance for major management system documents.
These checklists provide a practical way for the implementation team to confirm that the important activities associated with tailoring and implementing a document have been considered.
The process becomes more structured: understand the requirement, tailor the document, complete the implementation activities and verify the work completed.
7. Facilitation Tools Help Put The Management System Into Practice
ISO implementation requires participation beyond the person coordinating the project.
IntegriSURE Guided includes facilitation tools designed to help the implementation team tailor documents, engage relevant people, run workshops, gather organisational input, coach users and support practical implementation.
These tools support the work required to build the management system and progressively integrate it into normal organisational operations.
8. Guided Includes Access To Professional Support
Guided combines self-directed implementation resources with access to professional support.
The package includes a Compliance Catalyst Session, providing access to a certified facilitator who can help the organisation work through an implementation issue, validate how something has been tailored, answer more complex questions or provide additional guidance where the implementation team becomes stuck.
This provides additional reassurance without transferring ownership of the management system away from the organisation.
9. Support Can Increase As Your Requirements Change
Not every organisation needs the same level of support throughout its ISO journey.
IntegriSURE therefore allows organisations to access support requests, targeted add-ons, additional Compliance Catalyst Sessions, facilitated activities and other services where needed.
Organisations can also upgrade their package and pay the difference between levels of support rather than abandoning the work they have already completed.
10. The Objective Is Capability, Not Dependency
Guided is designed to help an organisation develop a management system that its people understand, operate and can continue maintaining.
The objective is not simply to provide documents or achieve a certificate.
It is to provide the pathway, implementation tools and guidance that allow the organisation to build an ISO-aligned management system around its actual ways of working and progressively develop the internal capability to maintain and improve it.
Welcome: Inside IntegriSURE Guided
Introduction to the webinar, what will be covered and how the session will demonstrate the Guided package.
What Is IntegriSURE — And Why Is It Different?
Why management-system ownership matters, the limitations of relying solely on consultants or document packs, and how IntegriSURE provides a structured alternative that combines ISO resources, guidance and access to support.
Inside The Platform: Getting Started With IntegriSURE
A live introduction to the IntegriSURE portal, onboarding process, dashboard, navigation, starter pack and the resources available to help customers understand how to use the platform.
Your ISO Certification Roadmap And Implementation Plan
How the seven-stage ISO Certification Roadmap explains the broader journey and how the comprehensive Guided implementation plan turns that journey into sequenced, practical implementation activities that can be coordinated and tracked.
Management System Documents And Implementation Guidance
How policies, procedures, forms, templates and registers are organised around the ISO requirements, using Clause 5 and the Quality Policy to demonstrate how Guided connects documents with implementation guidance and practical checklists.
Facilitation Tools And Professional Support
How facilitation tools support internal implementation activities, including the IMS Foundation Workshop resources, and how the included Compliance Catalyst Session provides access to professional guidance and validation.
Support When You Need It: Help, Add-Ons And Upgrades
How Guided customers can raise support requests, access additional services and add-ons, and upgrade their IntegriSURE package if their implementation requirements change.
Is IntegriSURE Guided Right For Your Organisation?
Who Guided is designed for, the circumstances where the package is particularly relevant, and how Guided compares with Basic, Essentials, Professional and Partnered.
Q&A: Practical Questions About ISO Implementation And Certification
Four practical questions covering existing management system documentation, staff training, document management and access, and the pathway towards ISO certification.
The webinar begins with an introduction to IntegriSURE Guided and an overview of the session.
The purpose is to show what is actually included in Guided, demonstrate how the platform works and explain how its different components help an organisation understand, develop, implement, operate and maintain an ISO-aligned management system.
The session includes an introduction to IntegriSURE, a live demonstration of the platform and Guided inclusions, a comparison of the different IntegriSURE packages and four practical questions before closing.
A central question is introduced at the beginning of the session: is the organisation seeking an ISO certificate, or does it want to use the ISO journey to build a management system that genuinely represents and improves the way it operates?
IntegriSURE is designed around the latter approach.
The webinar explains that organisations typically encounter two common approaches when beginning their ISO certification journey.
They can engage consultants and agencies that bring ISO expertise but need to learn how the organisation works, or they can purchase document packs that provide templates without necessarily explaining how those documents should be developed, implemented or operated.
IntegriSURE is designed to bridge that gap.
It provides organisations with access to ISO-aligned documents, implementation roadmaps, plans, checklists, facilitation tools, guidance and professional support while enabling the organisation itself to retain ownership of implementation.
The underlying principle is that the organisation brings the detailed knowledge of how it operates, while IntegriSURE provides the structure and ISO knowledge that helps translate those ways of working into an effective management system.
Rather than creating ongoing reliance on an external consultant, the objective is to progressively build the organisation's knowledge, structure and internal capability.
The live demonstration begins with the Guided purchase and onboarding pathway before moving into the IntegriSURE portal.
The dashboard provides access to the resources used throughout implementation, including introductory guidance, account information, files, support and the management system content organised through the ISO clause pages.
Introductory videos are embedded throughout the platform to explain how to navigate the portal and how to use the available resources without requiring outside assistance for every step.
The starter pack introduces the contents of the package, how to prepare for ISO certification and the seven-stage certification pathway.
From there, Guided provides progressively more detailed tools for translating that broader pathway into practical implementation work.
The ISO Certification Roadmap introduces the activities that occur across the seven stages of ISO certification.
It helps organisations understand the broader pathway from establishing the foundations of the management system through development, implementation, operation, preparation for certification and ongoing improvement.
Guided provides substantial support for the early and middle stages of this journey, with additional targeted support or package upgrades available as the organisation progresses towards certification.
Central to Guided is the comprehensive implementation plan.
The plan breaks ISO implementation into practical activities and puts those activities into a recommended order.
This means organisations do not need to attempt to implement the standards sequentially by clause number or determine the implementation sequence themselves.
The implementation plan identifies the relevant activities and supporting resources and can also be used to track whether work is not started, in progress, stalled, completed or not applicable.
An early activity is the appointment of an ISO System Coordinator.
This person typically coordinates the implementation effort, tracks progress, works with relevant subject matter experts and helps maintain momentum through the certification journey.
For that person, the implementation plan becomes a practical implementation playbook.
IntegriSURE organises management system content around the relevant ISO requirements.
The clause pages bring together:
The webinar uses Clause 5 — Leadership — to demonstrate how this structure works.
The hierarchy is important.
Policies establish organisational direction, procedures define how important systems and processes operate, and forms, registers and tools allow the organisation to operate those processes and retain evidence.
The Quality Policy is used as a practical example.
Rather than simply downloading a Word template and changing the organisation's name and branding, Guided provides implementation guidance explaining the practical work required to tailor and implement the policy.
For major policies and procedures, a dedicated implementation guidance video explains the key activities the implementation team needs to undertake.
Guided also provides an implementation checklist that summarises the important activities and gives the implementation team a mechanism for checking that the document has been properly tailored and implemented.
The process can therefore be repeated across the management system: access the relevant document, understand the implementation requirements, tailor it to the organisation, complete the implementation work and use the checklist to verify completion.
Implementation often requires workshops, consultation and engagement with people across the organisation.
Facilitation tools are provided to support these activities.
The webinar demonstrates the IMS Foundation Workshop resources, which support the organisation in establishing important management system foundations including organisational context, interested parties, management system scope, leadership commitment and performance objectives.
Guided provides the resources and facilitation notes required for the organisation to undertake this work internally.
Where additional professional assistance is required, facilitated support can also be accessed separately or through a higher package.
Guided also includes a Compliance Catalyst Session.
This gives the organisation access to a certified facilitator for structured professional support.
The session can be used to explore implementation issues, review how something has been tailored, obtain validation, work through difficult questions or help the implementation team move forward when it encounters a practical challenge.
These sessions can be particularly useful while the management system is being designed, built and integrated into the organisation.
Guided customers retain access to support throughout their implementation.
Support can be requested through the portal, including through support requests and work requests where additional assistance is required.
Depending on the nature of the request, this may involve straightforward guidance, use of a Compliance Catalyst Session, access to an existing facilitated resource or separately scoped implementation support.
Additional support can also be accessed through IntegriSURE add-ons.
Examples discussed during the webinar include additional Compliance Catalyst Sessions, Demystifying ISO learning, facilitated IMS Foundation support, organisational onboarding resources and certification-readiness support.
Add-ons allow an organisation to purchase targeted support without necessarily moving to another package.
Where broader support is required, the package can instead be upgraded.
The upgrade pathway allows customers to move from their existing package to a higher level of IntegriSURE support while retaining the work they have already completed.
As an organisation progresses towards the later stages of the certification journey, its focus increasingly moves from developing the management system to operating it, retaining evidence and preparing for external certification.
IntegriSURE supports the organisation in developing and implementing its management system, but certification itself remains independent.
When an organisation approaches the relevant stage of the journey, information can be provided about certification bodies that undertake the independent external audit.
The organisation remains free to select its preferred certification body.
The certification body independently audits the management system and determines whether certification should be awarded.
IntegriSURE Guided is intended for organisations that want to implement and own their management system rather than relying entirely on external consultants.
It is particularly relevant if:
Guided sits within a progressively supported IntegriSURE pathway:
Basic provides the management system document foundation, starter pack and an introductory implementation plan.
Essentials adds implementation support to help organisations tailor the management system documents and provides a simplified implementation pathway.
Guided adds deeper implementation support, including the comprehensive implementation plan, document-specific checklists, facilitation tools and a Compliance Catalyst Session.
Professional builds on Guided with additional learning, organisational onboarding, facilitated activities and increased professional support.
Partnered provides the highest level of support, including additional facilitation, certification-readiness activities and support around the external certification process.
Guided is therefore particularly suited to organisations with the internal capacity to lead implementation but that want a structured pathway and practical tools to help them do it properly.
The following questions were answered in this webinar:
The webinar closes by returning to the central principle behind IntegriSURE: an organisation should be empowered to develop and implement its management system to help get ISO Certified.
Guided brings together the core capabilities needed to make implementation more structured:
Management System — access the ISO-aligned documents that form the foundation of your management system.
Implementation Guidance — understand what needs to be done to tailor and implement those documents.
Implementation Checklists — verify that important implementation activities have been addressed.
Facilitation Tools — use practical resources to engage your organisation and put the management system into practice.
ISO Certification Journey — understand where you are, what comes next and how the different stages connect.
Support When You Need It — access additional guidance and professional support when implementation becomes more complex.
Together, these capabilities help organisations move beyond simply downloading ISO templates and provide a structured pathway for developing, implementing and operating a management system that can ultimately be assessed through independent ISO certification.
The session then closes with the relevant Guided webinar offer and next steps for attendees.
IntegriSURE
Level 1 530 Little Collins St, Melbourne VIC 3000, Australia
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